Help Center
Getting Started
Who can open an account?›
Indian residents and Foreign Residents with valid KYC and address proof can open an account.
What documents are required for KYC?›
Digital copies of PAN, Aadhaar, and basic personal details.
Are there account opening or maintenance charges?›
No, there are zero account opening or maintenance charges.
Do you offer family or joint account plans?›
Yes, we do offer Joint Accounts. Contact us at support@paasa.com to open a Joint account.
What type of joint account is offered?›
Joint Tenants with Rights of Survivorship. A form of ownership in which two parties have equal interests in the account and in which title to the entire account goes to the survivor(s) upon the death of one of the account holders. This process avoids court probate of the property, but may have some tax consequences which should be reviewed with a tax advisor prior to opening the account.
How do I add a nominee or beneficiary?›
IBKR our broker and custodian partner does not allow non-US residents to set a nominee or beneficiary. You can instead open a Joint account with Paasa, and the joint holder automatically becomes the beneficiary.
How is estate processing handled?›
If an account holder dies, the legally appointed beneficiary can reach out to us at support@paasa.com. Upon receipt of a certified death certificate, IBKR will commence estate processing to determine appropriate distribution of assets. The process varies based upon account type, jurisdiction and other factors. The outcome of probate in the resident country is sufficient to distribute assets according to the instruction of the legally appointed representative of the deceased. Processing instructions will be provided to verified estate administrators, heirs or beneficiaries.
With the exception of disbursement of assets to an executor, administrator or other fiduciary of the estate of the deceased, Interactive Brokers cannot disburse any such US assets (or proceeds from their sale) to heirs or beneficiaries of the deceased until they receive EITHER:
- a signed letter from Executor or heir(s) affirming that on date of death, the deceased owned less than $60,000 in US-located assets, OR
- a Transfer Certificate issued by the U.S. IRS.
In order to obtain a Transfer Certificate, an estate tax return for a non-resident alien (Form 706-NA) must be filed and all taxes due paid. See this link for more information.
We recommend consulting a tax professional regarding the best way to approach Estate Tax, as we cannot provide tax advice.
Pricing
What trading and brokerage plans does Paasa offer?›
View our complete pricing plans and features on our pricing page.
Compare: Vested vs Paasa → | INDmoney vs Paasa →
What is the brokerage charged per trade?›
View our full brokerage structure and calculator on our brokerage page.
What are the FX conversion charges when depositing funds into Paasa?›
FX is handled by your bank under LRS. Through our partner banks (ICICI, HDFC, Kotak, Axis), customers typically get a ≤40 paisa markup on the Google USD/INR rate. Paasa does not charge or earn on FX.
Does Paasa charge platform or custody fees?›
No platform fees and no custody fees.
Are there withdrawal or remittance charges?›
You get 1 free withdrawal per month. Additional withdrawals cost $10 each. Your bank may charge fees for the incoming wire or FX conversion when you withdraw to INR. You can prenegotiate the rates with your bank before withdrawing.
Does Paasa get compensated by AMCs for recommending ETFs?›
No. Paasa does not earn commissions or receive any compensation from AMCs for recommending ETFs. We maintain complete independence in our recommendations.
How are fees deducted?›
Fees are deducted automatically from your Paasa wallet. For Apex customers, fees are deducted at the end of month. Access customers brokerage is deducted at the time of order execution.
Transfers
How does money transfer work?›
To add money to your Paasa account, you need to wire funds.
If you're sending money from an Indian bank, you'll need to remit funds overseas. Your bank will apply both remittance fees and FX markups. Paasa helps our customers get preferred FX rates through our partner banks (HDFC, ICICI, Kotak, and Axis).
You can also add funds from a bank account outside India. The wire instructions and beneficiary details for your account can be found in the app.
What is the minimum deposit amount?›
The minimum deposit is $1,000 when transferring from an Indian bank account. There is no minimum when transferring from a foreign bank account or RSU proceeds.
What are the minimum and maximum investment limits?›
No minimum per trade and no maximum investment limits. However, there is a standard RBI LRS limit of $250,000 per year for Indian residents.
What deposit methods are accepted?›
You can deposit money with any Indian or International bank, including transfer from your RSU holding brokers through a wire transfer. You can also move holdings from other trading apps like Robinhood, Vested, INDmoney, Fidelity and more. Transfer instructions are available in the Paasa mobile app and you can reach out on support@paasa.com for personal assistance.
How do I transfer my holdings to Paasa from another broker?›
Position transfer instructions are available in the app. If you need personal support, please contact us at support@paasa.com.
How long does it take for funds to reach Paasa?›
Once the transfer is initiated, the funds reach Paasa within 1 business day.
Is withdrawal processed in INR or USD?›
Funds can be withdrawn in the currency your bank accepts. However, if your bank only accepts INR, the withdrawal is processed in USD, and then your bank converts it to INR.
Your bank may apply an FX markup on the conversion, which you can negotiate with them prior to withdrawal.
Can I withdraw to a bank account outside India?›
Yes. You can withdraw your funds in any currency to any bank account in your name.
Does Paasa support bank-assisted remittance?›
Yes. For HDFC, ICICI, Kotak, and Axis, Paasa provides pre-filled LRS forms and coordinates submission. You only need to sign.
Do banks charge SWIFT fees for outward remittance?›
Yes, all banks charge fees for outward remittances. Here are the charges for major banks:
- ICICI Bank: ₹750 (online/app) to ₹1,000 (branch)
- HDFC Bank: ₹500 (up to $500) or ₹1,000 (above $500) plus taxes
- Kotak Mahindra Bank: ₹1,000 outward remittance + ₹500 SWIFT + ₹1,250 foreign bank charges = ₹2,750 total
- Axis Bank: ₹100–₹1,000 depending on account type, plus ₹500 SWIFT charges
- SBI: 0.125% of amount (minimum ₹125)
All banks also charge:
- Currency conversion service fee: Typically 0.18%-1% of INR amount (varies by bank and amount tier)
- FX markup: Typically 1.5–2% over mid-market rate (Paasa partner banks offer ≤0.40 INR markup)
- GST: 18% on all fixed fees and service charges
Note: A portion of these fees may vary. Please verify with your bank for current rates.
How do I know the money is being transferred to an IBKR account?›
The beneficiary on your deposits into Paasa is 'Interactive Brokers LLC'. Once you deposit funds, you can also request account statements and trade confirmations through our mobile app, which are generated by IBKR and have their watermark.
Trading
Which exchanges are available?›
US, UK, Hong Kong, Switzerland, Amsterdam (more coming soon).
What assets can I trade?›
Global stocks and ETFs across all available exchanges.
Can I buy UCITS/Irish domiciled ETFs on Paasa?›
Yes. Paasa provides access to UCITS ETFs listed in Europe, including those domiciled in Ireland. You can purchase them in whole units or fractions, making it easy to invest any amount you choose.
Are there any restrictions for Indian residents?›
Yes — leveraged or complex ETFs cannot be traded by Indian residents.
Does Paasa support SIPs or automated investing?›
Yes — SIPs are supported using funds already in your Paasa wallet (funded via LRS wire).
Taxation
What documentation does Paasa provide to file taxes?›
We provide the appropriate documentation: Capital gains statements, dividend reports, and foreign asset (FA) schedule details for Indian residents to file their taxes. Learn more about taxation of foreign equities in India →
Are these documents compatible with Indian tax platforms?›
Yes — compatible with ClearTax and provided in INR.
How do taxes work on foreign investments?›
Taxation follows normal Indian rules for foreign securities:
- Short-term capital gains are taxed at your marginal income tax rate
- Long-term capital gains (>2 years) are taxed at 12.5%
- Dividends are taxed at your marginal income tax rate
Read more about capital gains tax → | Read about dividend tax →
What is the TCS rate applicable on foreign investments?›
For Indian residents investing in global stocks and ETFs, the Tax Collected at Source (TCS) rate is 20%, applicable only on amounts exceeding ₹10 Lakhs in a financial year.
This means that for the first ₹10 Lakhs you remit abroad in a year, there is zero TCS. The 20% tax applies only to the portion of your remittance that crosses this threshold.
The bank deducts TCS from your account when the ₹10 Lakh threshold is met for the year.
How are joint global brokerage accounts taxed?›
In joint accounts, income and capital gains are typically split between account holders based on ownership percentage. Each holder must report their share of income and gains in their individual tax returns.
If only the primary holder funds the account, all income and gains are typically attributed to the primary holder for tax purposes.
How does US estate tax work for Indians and NRIs?›
Non-residents, including Indians and NRIs, have a much lower US estate tax exemption of $60,000 compared to US residents. US estate tax applies to US-situated assets like stocks, ETFs, and real estate.
Tax rates can be up to 40% on amounts above the exemption. Estate planning strategies such as holding assets through certain structures can help minimize exposure.
How is US estate tax collected?›
Paasa or IBKR do not directly tax accounts at the time of an account holder's death. The executor of the individual's estate is responsible for calculating and paying any applicable taxes, including US estate taxes on foreign nationals for US-domiciled assets.
Interactive Brokers cannot disburse any such US assets (or proceeds from their sale) to heirs or beneficiaries of the deceased until we receive EITHER:
- a signed letter from Executor or heir(s) affirming that on date of death, the deceased owned less than $60,000 in US-located assets, OR
- a Transfer Certificate issued by the U.S. IRS.
In order to obtain a Transfer Certificate, an estate tax return for a non-resident alien (Form 706-NA) must be filed and all taxes due paid. See this link for more information.
What should an Indian investor know about the taxation of foreign equities in India?›
Here are comprehensive guides on taxation of foreign equities:
- How Global Stocks and ETFs Are Taxed in India →
- Capital Gains Tax on Foreign Stocks and ETFs →
- Dividend Tax on Foreign Stocks and ETFs →
- Schedule FA Guide for Indian Investors →
- Form 67 Guide for Indian Investors →
- TCS on Foreign Investments →
- How Joint Global Brokerage Accounts Are Taxed →
- How US Estate Tax Works for Indians and NRIs →
Compliance
Is Paasa registered with SEBI or RBI?›
Yes — Paasa operates as a SEBI-registered Corporate RIA under Arc Spire Advisory Pvt Ltd (INA000021058).
Under what regulatory jurisdiction are assets held?›
Assets are held in the US under SEC / FINRA / SIPC oversight.
How does Paasa ensure FEMA/LRS compliance?›
- Monitors the $250,000/year LRS limit
- Only lists LRS-compliant securities
- In-house FEMA experts; Paasa Apex includes ongoing FEMA/tax support
How secure is my data?›
Paasa uses 256-bit encryption. We undergo regular VAPT testing and have passed all checks to become ISO 27001 certified.
Are securities held in my name?›
Yes — in your name and PAN at Interactive Brokers.
What happens to assets if Paasa shuts down?›
Your IBKR account continues normally and you will be provided individual access to IBKR. You can trade directly through IBKR.
Are the accounts SIPC insured?›
Yes, the accounts are SIPC insured up to $500,000.
Are client funds kept separate from Paasa's operational funds?›
Yes — all funds are fully segregated and must match your PAN and bank account. Funds can only be withdrawn to a bank account in your name.
What internal safety measures does Paasa follow?›
Full segregation of client money, licensed custodian, regulatory compliance, and risk controls.
About Paasa
What license does Paasa hold?›
Paasa is a brand operated by Arc Spire Advisory Private Limited, a SEBI-registered Non-Individual Investment Adviser (INA000021058).
Paasa uses 256-bit encryption. We undergo regular VAPT testing and have passed all checks to become ISO 27001 certified.
Who is Paasa's underlying broker?›
Interactive Brokers. All securities are held directly in your name at IBKR.
How is my IBKR <> Paasa account structured?›
When you create a Paasa account, an IBKR account is automatically opened in your name in the back end. This account is linked to our master IBKR account, and you become an advisory client of Arc Spire Advisory Private Limited through IBKR.
What type of advisory relationship does Paasa have with clients?›
Your advisory relationship with us is non-discretionary. This means your account remains self-directed, with investment advice provided separately on a non-discretionary basis.
Paasa can not make investment decisions or charge you advisory fees without your explicit prior approval.
Can Paasa place trades or make investment decisions on my behalf?›
Paasa can only place trades on your behalf either on your request or with your consent. Paasa can not make investment decisions or charge you advisory fees without your explicit prior approval.
Do I get direct access to my IBKR account?›
No. Your account is accessed and managed exclusively through the Paasa app and web portal. If you'd like direct access to IBKR, please make an account directly from their website or portal. Accounts made from the IBKR portal are not compatible with the Paasa app.
What if I want to leave Paasa?›
You can open a new separate account on Interactive Brokers or any other global broker and transfer your holdings out of Paasa.
In a position transfer, the receiving broker initiates the transfer. Your new broker can guide you through the process of transferring the positions to them.
For transfering your positions to another IBKR account please contact us at support@paasa.co
What if Paasa shuts down?›
Your IBKR account continues normally and you will be provided individual access to IBKR. You can trade directly through IBKR.
Support
What support channels are available?›
Email (support@paasa.com) and WhatsApp (+91 98710 76013). Response time is 1 business day - though we're usually faster.
Can I reach out to IBKR support directly?›
IBKR customer support team is not equiped to handle queries related to Paasa. They service clients who directly make an account with IBKR. We request you to approach us on whatsapp or email with your queries for the quickest resolution.
If you would like to leave Paasa, we can help you move your holdings out to another broker as well.
Are downloadable statements available?›
Yes, in PDF format.
How do I transfer holdings to Paasa from another platform?›
Position transfer instructions are available in the app. If you need personal support, please contact us at support@paasa.com.
Can I transfer holdings to another platform?›
You can open a new separate account on Interactive Brokers or any other global broker and transfer your holdings out of Paasa.
In a position transfer, the receiving broker initiates the transfer. Your new broker can guide you through the process of transferring the positions to them.
For transfering your positions to another IBKR account please contact us at support@paasa.co
What is the account closure process?›
Once you withdraw all your funds, please contact us at support@paasa.com and we will help you close your account.
How do I know the money is being transferred to an IBKR account?›
The beneficiary on your deposits into Paasa is 'Interactive Brokers LLC'. Once you deposit funds, you can also request account statements and trade confirmations through our mobile app, which are generated by IBKR and have their watermark.